bmw genius

BMW Genius

BMW of El Cajon in El Cajon, CA is proud to introduce the addition of our new position of BMW Product Geniuses. Our BMW Product Geniuses’ goal is to inform and educate customers about the many features and benefits of the latest BMW products and technologies. Our BMW Product Geniuses are also the main point of contact for customer to answer technical questions in person, by phone, and e-mail. Even though our Product Geniuses are a part of our Sales Team here at our El Cajon BMW dealership, they are NOT salespeople. Our BMW Product Geniuses are experts in customer service and their goals are to excel and achieve complete customer service satisfaction.

BMW Genius App

The BMW Genius App is the all-new way to learn about your BMW on your tablet and smart phone. The app provides you with how-to videos about key features and functionalities, as well as model specific product information. The better you know your BMW, the more you can enjoy the benefits of the BMW brand's world class leading innovations.

You can download the BMW Genius App to the right! You can also contact BMW of El Cajon online for any questions about our BMW Genius App!

Below you can learn more about our BMW Product Geniuses and get their direct contact information. Feel free to reach out to them with all your new BMW or pre-owned BMW questions. They’re waiting to hear from you!

Patrick Murray

Patrick Murray

Hello, my name is Patrick Murray, I was born in raised in San Diego and I am a huge BMW enthusiast. Customer service is my primary goal and I love seeing customers happy when pulling away in their new BMW. If you have any questions about BMW’s please feel free to contact me.

Phone: (619)442-8888 | Email: patrick.murray@bmwofelcajon.com

Emily Kluzak

Emily Kluzak

Hello, my name is Emily Kluzak and I am a San Diego native as well as a BMW Enthusiast. I was lucky enough to participate in BMW’s ActiveE program which entailed driving a prototype electric BMW for two years. This program led to the development of the BMWi and BMW iPerformance brand which I am a big promoter of. I’ve been a BMW Genius since 2016 and plan on continuing to grow with the brand in the future. Besides my role at the dealership I am also an active board member on the San Diego Chapter, BMW Car Club of America. Please feel free to reach out to me if you have any questions regarding your BMW, I am more than happy to help!

Phone: (619)442-8888 | Email: emily.kluzak@bmwofelcajon.com

Chris Ross

Chris Ross

Hello, my name is Chris Ross I was born and raised here in San Diego went to school at the University of California, Santa Barbara and now back working for the best car brand in the world. I am a big car enthusiast but, with BMW in particular. Whenever i’m not at the dealership I like to participate in HPDE events and I am a local chapter member in the San Diego region’s BMW Car Club of America. I strive to make your experience here at BMW the best possible. Please, if you have any questions at all we are all more than happy to help!

Phone: (619)442–8888 | Email: chris.ross@bmwofelcajon.com


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BMW Bluetooth Connectivity

In this video, learn how to call a contact in your phonebook which is paired by Bluetooth either via voice command or via iDrive.

ConnectedDrive features and set-up processes vary for each vehicle. Please contact your Dealer or call Customer Relations at 1-800-831-1117 if you have any questions.

BMW Bluetooth Pairing - iPhone

In this video, learn how to pair your iPhone via Bluetooth with your vehicle.

ConnectedDrive features and set-up processes vary for each vehicle. Please contact your Dealer or call Customer Relations at 1-800-831-1117 if you have any questions.

BMW Navigation

In this video, learn how to use the navigation system manually via iDrive or via voice control.

ConnectedDrive features and set-up processes vary for each vehicle. Please contact your Dealer or call Customer Relations at 1-800-831-1117 if you have any questions.

Genius Hotline

BMWGENIUS™ HOTLINE.

Looking for more answers while you are on the road or just not near a BMW center? Contact the BMWGENIUS™ Hotline on 1-844-4GENIUS (1-844-443-6487), or via bmwgenius@bmwusa.com

Genius Encore

BMW ENCORE™

Every new car customer at BMW of El Cajon is invited to return to the center for a free, personalized tour of your new vehicle. To schedule your appointment, please call BMW of El Cajon at (619)442-8888, or submit the form below!